How do I know who you are?" demands psychologist Paul
Ekman, brandishing my New Scientist business card as we wait for our
food in the hole-in-the-wall Chinese restaurant. "You could easily have
printed this card up. For all I know you're an agent for the new agency
that's taken over from the KGB." I smile back nervously across the table.
On the one hand, I know that he knows I am not a secret agent, though
such persons would definitely have a vested interest in milking Ekman for
information. An expert in lie-detection, he's been hounded for advice over
the years by everyone from the US Secret Service to a sinister-sounding
"electrical institute responsible for interrogations" in the former Soviet
Union. On the other hand, I have also learned that there's a right way and a
wrong way to smile authentically, and that Ekman of all people will know the
difference. Have I got it right? Are the muscles round my eyes puckering up
in that proper, "real-smile" way? If they aren't, perhaps he thinks I'm
hiding something. The need to make my smile genuine blows any chance of
making it so.
In fact, Ekman isn't even bothering to decipher my smile, which fits
nicely with the point that he's just been trying to make. People, he says,
are remarkably trusting in their social interactions. They tend to assume
they're being told the truth, and that the expression on someone's face
actually reflects the feelings underneath. This despite the fact that lies
and emotional fakery abound in daily conversation. What's more, even the
most practised of lie-detectors -- police, polygraph operators,
psychiatrists and customs inspectors -- do barely better than random chance
at discriminating lie from truth, or a feigned from a true emotion.
Ekman thinks it's high time we turned to science. For the past few
decades at the University of California, San Francisco, he's been trying to
tease out the subtle emotional cues that betray a liar and reveal whether
happy, sad and angry faces are felt or false. "I would like to see
terrorists caught and assassins stopped," he says, as he sips away at his
hot-and-sour soup. "I would like to see the falsely imprisoned ot imprisoned
and the actual guilty caught." He'd also like to help psychiatrists work out
whether patients asking to go home are really feeling better or just faking
it so they can have another go at killing themselves. And besides all that,
he simply finds the subject fascinating.
With the information that he's gleaned so far, Ekman reckons he could
build a lie-detector with an accuracy of 80 to 90 per cent. Kick out that
small group of people that Ekman calls "natural liars" -- people who lie so
smoothly and cleanly that they're almost impossible to catch -- and the
success rate for the rest could climb close to 100 per cent. It'll never
reach the perfect score, though -- people are too much of a behavioural
hotchpotch for that, and there is no one behavioural tick that always
accompanies a lie. "It's not that I think I have a panacea," Ekman says. "I
just have some additional tools that could help."
Ekman's fascination with deception is a natural offshoot from twenty-five
years spent studying the face we present to the world, which constantly
changes its form as different combinations of the 42 muscles contract and
contort our rubbery flesh. Sometimes we are expressing true emotions: our "zygomatic
major" muscles, which stretch from each edge of our mouth to our cheekbones,
automatically yank tight when we get that wonderful promotion. And up come
our lip corners. But often we don't feel the emotions we display at all.
What if a particularly loathsome colleague bagged the promotion instead?
We'd still find a way to get those zygomatic major muscles working as we
made a show of congratulating him, even if we inwardly cursed the injustice
of it all.
Of course, everyone knows that some smiles come more easily than others.
But science, too, supports the notion that a "voluntary" facial expression
is physiologically distinct from an involuntary one. This is the kind we
make without thinking when we experience something scary, funny, pleasing or
infuriating. Two types of people with damage in different parts of their
brains tell us so: one group can no longer smile when asked to, but will
spontaneously grin (or glower, or grimace) when the relevant feeling takes
hold. The faces of the other group give nothing away whatever they feel. Yet
they can summon up the required facial expressions on demand.
Logically this suggests that two distinct brain regions must control
voluntary and involuntary facial expressions, and that a different one has
been damaged in each group of patients. Normally, both systems send out
nerve impulses from the brain to the muscles of our face. And that dual
capability is very handy in social discourse. Whether it's time to be happy,
or simply to look happy, the relevant muscles do their work.
But they aren't always quite the same muscles--a fact that could be
invaluable in catching someone out in a lie. Ekman and his long-time
colleague, Wallace Friesen, know this is so because they have perfected the
art of reading faces. Their "Facial Action Coding System, or FACS, allows
them to objectively tally the movement of all our facial muscles, and
distinguish between seven thousand different facial expressions (including
19 different types of smiles). Years of work went into generating FACS:
Ekman and Friesen had to learn how to contract their own facial muscles one
at a time and then decipher what those movements did to the outward
appearance of their faces. Today, a person trained in FACS simply looks at a
video of a face and decodes its expression into the combination of muscles
being pulled, as well as noting how tightly and how long the various muscles
contract.
But long before FACS came along, the French anatomist Duchenne de
Boulogne, back in 1862, had noticed one key difference between the "real"
happy smile and the "fake" happy smile. Only when a smile is really felt
will a certain muscle that wraps around the eyes contract, raising the cheek
and crumpling the skin near the eyes into furrows of crows-feet. If the
mouth-tugging zygomatic major muscle "obeys the will", Duchenne wrote, this
second muscle, the orbicularis oculi, does not do so.
Duchenne's finding was largely overlooked at the time, but in recent
years Ekman's team has shown that he was right and have named the smile of
pure pleasure in his honour. Duchenne smiles correlate well with peoples'
self-reported levels of enjoyment, Ekman has found. Others have shown that
such smiles are more frequent in depressed patients' hospital discharge
interviews than in their admission interviews, and they tend to happen more
frequently as patients get better.
Not only that, but Ekman and Richard Davidson, an emotions researcher at
the University of Wisconsin, at Madison, has shown that a Duchenne smile is
accompanied by activity in the left frontal cortex in the brain, a region
involved in experiencing enjoyment. This activation isn't seen in people
using just their zygomatic major to smile.
You'd think such distinctions might be very handy clues to deceit. Yet
amazingly, people rarely notice them. Consider this test: Ekman videotaped
47 female student nurses watching two sets of film clips, one filled with
disturbing images of skin burns and amputations, the other with delightful
nature scenes. The students were told that this was an important test to if
they could keep their cool on the job. When questioned by the interviewer,
both during and after the film, they were to act as if all of the film clips
were pleasant.
Ten nurses dropped out of the test--they couldn't keep up the deception.
Those who remained, though, were so good at covering their distress that
people watching the videotaped interviews with the nurses did hardly better
than chance at sorting out lies from truths. These observers included not
only the ubiquitous college undergraduate but people drawn from just the
professions you'd expect to be good at spotting lies : customs inspectors,
psychiatrists, polygraph operators, police and secret service agents.
In another test, researchers asked travellers at airports to carry
suspicious packets of white powder through customs for them (we suggest you
check the credentials of any "psychologist" who asks you to do something
similar). Customs inspectors couldn't sort out the smugglers from the
non-smugglers in interviews. Time and again, researchers have found the same
thing: most of us are lousy at picking out liars.
And yet the clues are there, says Ekman. His analysis of the nurses, for
instance, revealed many more Duchenne-type smiles during interviews after
the nature film than after the disgusting film. Moreover, the nurses
exhibited another kind of fake smile -- a "masking" smile. Just as the
orbicularis oculi is hard to control, so are certain other muscles around
the face -- ones that reveal disgust, sadness, fear or contempt. And here
the problem is not prodding a muscle into action, but keeping it still.
Watching the dark blood spurt from a freshly amputated limb, the student
nurse would instinctively grimace in disgust. She knows that she mustn't,
and masks it with a smile. But however hard she tries, she can't stop
certain "disgust" muscles (such as one that puckers her nose) from
contracting.
Ekman calls these muscles we can't control our "reliable" muscles.
They're the ones that will give the well-trained observer a clue to our real
feelings. Gladness, disgust, sadness and anger, they each have their
reliable muscles, says Ekman. Not that everyone is powerless to control
these muscles at will: generally, 10 per cent of the population can perform
this feat. Woody Allen, for instance, emphasises his speech with a "sadness"
reliable muscle that raises and lowers his brows as he talks. Others can
learn if they're willing to devote enough time to the task.
Luckily, there are other clues staring you in the face that can betray a
smile as a sham, or a fury as unfelt. Forced smiles are less symmetrical
than heartfelt smiles. They stay on the face a little too long, and don't
fade quite as smoothly. And sometimes, our true feelings flash fleetingly
onto our face before we can suppress them. Ekman has a videotape of "Mary",
a suicidal woman, brightly explaining to her psychiatrist that she is ready
for a weekend at home. Only when the tape was slowed did he notice a
super-quick, "micro-expression" of despair, less than a quarter of a second
in length, sandwiched between optimistic smiles. Mary, it transpired, was
feeling just as bad as ever, and was planning to kill herself as soon as she
got home. If she hadn't decided to come clean at the last minute, the
doctors would not have known until too late.
Ekman is by no means suggesting that the muscles of the face hold all the
answers to lie-detection. There's a whole host of behavioural clues that he
and others have unearthed. People gesticulate less with their hands when
they're fibbing. The voice rises in pitch with discomfort. Eyes blink more
frequently, pupils dilate. People fiddle more with their face, their hair,
their clothes. Not only that, but a number of physiological responses --
such as heart rate, skin conductance, blood pressure and breathing rate --
also change with emotional upset (this is the kind of thing polygraphs
measure, after all).
There's evidence from work by Ekman and Robert Levenson, at the
University of California at Berkeley, that the precise way in which those
items change actually differs depending on the emotion expressed. Anger
produces bigger increases in finger temperature and heart rate than does
happiness, for instance. One day, might we be able to tell whether someone
is frothing with fury or racked with guilt by simply consulting a set of
physiological read-outs? Ekman doesn't rule out the possibility.
Of course, it would be much simpler if brain-imaging scientists could
stumble upon a part of the brain that lit up every time someone told a
whopper (Ekman doesn't see this as likely). None of these other things
measure lies per se, only emotional states. Sometimes this is all that is
needed. For some lies--such as "I feel fine" when you're just about to jump
off Tallahatchie bridge, or "This is a lovely nature film" when it's really
a picture of third degree skin burns--a betrayal of despair or revulsion
might be very, very telling. But having one's heart rate sky-rocket when
asked about possible involvement in a murder might be entirely misleading. A
nervous innocent person might look guilty as hell. A cool, unfeeling
mass-murderer might pass the test with flying colours. This is, of course,
scientists' main criticism of polygraph tests.
Nevertheless, Ekman believes that the signals to deceit he has uncovered
so far might bump up the odds of pinning down a liar. For instance, he has
found that people can be trained to detect micro-expressions and sort out a
Duchenne smile from a fake one. But the key is to look at every measure, not
just one or two. <
We put great store in the words people say, yet aphasics, who have
difficulty understanding speech, seem to be rather better at discriminating
lies from truth. That can't be a coincidence. We trust someone who looks us
in the eye, but that is one of the first things that any liar worth his salt
will attend to. And then there are the truly ridiculous things that
psychological studies have shown we do--such as more readily trusting people
with baby-like facial proportions, handsome looks and "innocent-sounding"
voices. Traits that people are born with.
Every now and again, Ekman stumbles upon a master lie-detector who is
fooled by none of these things, a person who routinely scores perfectly or
near-perfectly in tests to spot liars. Ekman is desperate to study these
marvels. "My measures are only accurate to 80 or 90 per cent," he says. "But
they're doing 100 per cent. What do they know that I haven't yet found? Can
I build an expert system based on them?"
With Mark Frank of Rutgers University in New Jersey, Ekman has designed a
new lie-detection scenario, one that he feels closely mirrors the kind of
situation where, like a murder suspect, you have a real incentive to be
believed. A person comes into the testing room and is told that he or she
can remove a $50 bill from a wallet and keep it--providing they can convince
Ekman that they didn't. Be they guilty or innocent, the punishment for not
convincing Ekman is two hours in a small cell accompanied by nasty but
harmless loud blasts of white noise. Afterwards Ekman learns whether people
really took the money or not, courtesy of a well-hidden video camera. And
from tapes of the interrogations he can begin to work out what made some
liars more convincing than others.
Still, there's one big mystery not easily tackled in a lab, one that
researchers like Ekman are having fun pondering. And that is: why are most
of us so terrible at picking out liars? Why would evolution have left us so
easily fooled? Wouldn't it be handy to be able to see through the sweet talk
of a suitor who wants only quick gratification before moving on, or the
snake-oil salesrep who's only after our money?
Most lies, though, are harmless. They are the little lies that help us
get along with people--the ones that from an early age we train our children
to perfect. Feigned amusement at Uncle Percy's tiresome jokes. Trumped-up
delight at the tartan trouser suit Aunt Millie gave us for Christmas. Nobody
scrutinises such lies too closely, so nobody is well versed detecting lies.
And anyone who refuses to lie or to collude with such lies is generally
considered to be socially inept. On balance, evolution may have decided that
it's more important to get along with people than to always know the truth.